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Enhancing the EHR Experience is a Leadership Priority for Lowering Turnover

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Abstract

The Clinician Turnover 2025 report by the KLAS Arch Collaborative, released on Wednesday, December 3, warns that workforce instability threatens healthcare organizations' ability to achieve key goals, including providing a positive patient experience, improving clinical care, maintaining financial strength, and attaining strategic growth. Clinicians, especially nurses, often do not feel adequately supported in the duties they've had to take on due to staffing shortages, including tasks outside the scope of patient care. Furthermore, they wrote, when leaders fail to deliver a reliable EHR supported by effective training and support, clinicians don't just feel inefficient or burned out—they feel abandoned by leadership, and they start to think about leaving. Most of these clinicians cite improvements in EHR technology and workflows, such as the implementation of macros, quick text, and ambient speech technology, a better login experience, and enhanced clinical communication tools.
Key Data

  • Publication Date
    03 December 2025
  • Primary Author
    HCI Innovation Group
  • Source
    HCI Innovation Group
  • Language
    English
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