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I think the barriers to entry for this kind of innovation are coming down so quickly, it feels like to me, and we're also seeing higher-stakes workflows get innovated upon very, very quickly with this technology, said Rao, who leads Abridge, an AI scribe company that uses generative AI to document doctor-patient conversations. A recent survey found that 35% of Americans say they've used AI to research a health concern, and nearly half of 16- to 34-year-olds have turned to AI for health advice. That mom is primed to use an AI tool, and if the hospital could figure out how to integrate that AI tool with their staff who is stretched thin, now you actually have both sides ready to participate, Agarwala said. "I do still believe that clinicians have an ability to leverage this technology in a differentiated way and really be that sherpa for the patient and the family member to help guide them to whatever their true north is."